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1. General Information

This Shipping & Delivery Policy explains how MB Glamour Home delivers products purchased from the Glamour Home online store.

2. Delivery Areas

We currently ship to countries within the European Union.

If your location is not available at checkout, please contact us before placing an order.

3. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are prepared and dispatched from our warehouse or supplier.

4. Estimated Delivery Times

Estimated delivery times depend on the type of product and destination:

  • Small items (decor, accessories): 3–7 business days
  • Medium items (chairs, small furniture): 5–10 business days
  • Large items (sofas, beds, large furniture): 7–15 business days

Delivery times are estimates and may vary depending on destination and logistics conditions.

5. Shipping Costs

  • Free delivery on large furniture within the EU
  • Small and medium items may include shipping charges calculated at checkout
  • Promotional free shipping may apply for qualifying orders

6. Delivery Information

Large items may be delivered via freight carriers and could require delivery scheduling.

In some cases, delivery is made to the building entrance only.

Please ensure:

  • Delivery address is correct
  • Contact information is accurate
  • Someone is available to receive the shipment

7. Delays

While we aim to deliver within estimated timeframes, delays may occur due to logistics providers, supplier delays, high-demand periods, or circumstances beyond our control.

We will do our best to assist customers in resolving delivery issues.

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos of the issue
  • A description of the damage or missing item

📧 glamourhome@gmail.com
📞 +37069901446

9. Returns

Returns are handled according to our Refund Policy.

10. Contact

For shipping-related questions, please contact us:

📧 glamourhome@gmail.com
📞 +37069901446